{"id":23692,"date":"2026-09-18T21:21:15","date_gmt":"2026-09-18T20:21:15","guid":{"rendered":"https:\/\/www.thinktank.de\/?p=23692"},"modified":"2026-09-21T11:07:35","modified_gmt":"2026-09-21T10:07:35","slug":"development-of-a-pension-benefits-management-information-system-and-individual-account-exchange-platform","status":"publish","type":"post","link":"https:\/\/www.thinktank.de\/en\/references\/development-of-a-pension-benefits-management-information-system-and-individual-account-exchange-platform\/","title":{"rendered":"Development of a Pension &amp; Benefits Management Information System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23692\" class=\"elementor elementor-23692\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c51a2ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c51a2ae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa7f7c7\" data-id=\"fa7f7c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2d1d47 elementor-widget elementor-widget-breadcrumb\" data-id=\"a2d1d47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"breadcrumb-container\">\n                <ul class=\"breadcrumb\">\n                                    <\/ul>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-93b54a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"93b54a6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2ef033\" data-id=\"b2ef033\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f728f3 elementor-widget elementor-widget-tt-buttons\" data-id=\"4f728f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tt-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"text-align left\">\n\t\t                <a href=\"\/references\"  class=\"btn btn-back\">\n            View all references            <\/a>\n            \n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae8b424 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae8b424\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a5044c\" data-id=\"9a5044c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9190085 elementor-widget elementor-widget-heading\" data-id=\"9190085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Development of a Pension &amp; Benefits Management Information System and Individual Account Exchange Platform<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90fca1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90fca1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b5c649\" data-id=\"8b5c649\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9e7a5b elementor-widget elementor-widget-image\" data-id=\"e9e7a5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1448\" height=\"1086\" src=\"https:\/\/www.thinktank.de\/wp-content\/uploads\/2026\/08\/cnrps-background.png\" class=\"attachment-full size-full wp-image-22489\" alt=\"\" srcset=\"https:\/\/www.thinktank.de\/wp-content\/uploads\/2026\/08\/cnrps-background.png 1448w, https:\/\/www.thinktank.de\/wp-content\/uploads\/2026\/08\/cnrps-background-300x225.png 300w, https:\/\/www.thinktank.de\/wp-content\/uploads\/2026\/08\/cnrps-background-1024x768.png 1024w, https:\/\/www.thinktank.de\/wp-content\/uploads\/2026\/08\/cnrps-background-768x576.png 768w, https:\/\/www.thinktank.de\/wp-content\/uploads\/2026\/08\/cnrps-background-520x390.png 520w\" sizes=\"(max-width: 1448px) 100vw, 1448px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1d584 elementor-widget elementor-widget-heading\" data-id=\"eb1d584\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Context &amp; Challenges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e8fc62 elementor-widget elementor-widget-text-editor\" data-id=\"1e8fc62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">The <strong>National Pension and Social Welfare Fund (CNRPS)<\/strong> manages Tunisia\u2019s statutory social security schemes for public-sector employees, including staff working for the State, local authorities, public institutions, and certain public-sector companies.<\/p><p>\u00a0<\/p><p class=\"isSelectedEnd\">The modernization project addresses several key challenges:<\/p><p>\u00a0<\/p><ul data-spread=\"false\"><li><strong>An information system in need of modernization:<\/strong> A rigid architecture limiting scalability, adaptability to evolving requirements, and large-scale security.<\/li><li><strong>Complex and sensitive processes:<\/strong> Risk of calculation errors and inconsistencies that could directly affect pensions and beneficiaries\u2019 entitlements.<\/li><li><strong>Critical data volumes:<\/strong> More than <strong>1.2 million affiliates<\/strong>, with highly sensitive personal and career-related data to manage and secure.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a9b32f elementor-widget elementor-widget-heading\" data-id=\"4a9b32f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution &amp; Contribution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb3e23 elementor-widget elementor-widget-text-editor\" data-id=\"0cb3e23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">think tank is supporting the <strong>National Pension and Social Welfare Fund (CNRPS)<\/strong> in designing and implementing a new information system dedicated to <strong>pension and benefits management<\/strong>, together with an <strong>Individual Account Exchange Platform<\/strong>.<\/p><p>\u00a0<\/p><p>The solution is designed to serve more than <strong>1.2 million public-sector affiliates in Tunisia<\/strong>, while strengthening the reliability, security, and efficiency of pension management processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-38b6c12\" data-id=\"38b6c12\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d58d0b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d58d0b1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-451ba18\" data-id=\"451ba18\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de9fcb5 elementor-widget elementor-widget-text-editor\" data-id=\"de9fcb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Sector :<\/strong><br \/>E-Government<\/p><p>\u00a0<\/p><p><strong>Beneficiary :<\/strong><\/p><p>National Pension and Social Welfare Fund (CNRPS)<\/p><p>\u00a0<\/p><p><strong>Funded by :<\/strong><br \/>IBRD &#8211; World Bank<\/p><p>\u00a0<\/p><p><strong>Contracting authority:<\/strong><\/p><p>Ministry of Communication Technologies\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53a8563 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53a8563\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fd0cf9\" data-id=\"4fd0cf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4013275 elementor-widget elementor-widget-text-editor\" data-id=\"4013275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Target scope<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20cb205 e-con-full e-flex e-con e-parent\" data-id=\"20cb205\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2ffd394 e-con-full e-flex e-con e-child\" data-id=\"2ffd394\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-264fcca elementor-widget elementor-widget-text-editor\" data-id=\"264fcca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"8145b7da-80e3-4f31-b513-3c345a12b483\" data-message-model-slug=\"gpt-5-6-mini\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"LR5Y_W_content markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><ul><li>Pension &amp; benefits liquidation management<\/li><li>Contribution statement management<\/li><li>Pension review management<\/li><li>Objection &amp; opposition management<\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0974e65 elementor-widget elementor-widget-text-editor\" data-id=\"0974e65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"8145b7da-80e3-4f31-b513-3c345a12b483\" data-message-model-slug=\"gpt-5-6-mini\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"LR5Y_W_content markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><ul><li>Remote control management<\/li><li>Campaign management<\/li><li>Pension suspension management<\/li><li>Arrears &amp; back-payment management<\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c6a8f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c6a8f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9428fe8\" data-id=\"9428fe8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3693f00 elementor-widget elementor-widget-heading\" data-id=\"3693f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Expected results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e622a3c elementor-widget elementor-widget-text-editor\" data-id=\"e622a3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Faster pension processing:<\/strong> Reduced processing times and backlog, enabling pensions to be paid more quickly.<\/li><li><strong>Enhanced protection of the rights of +1.2 million affiliates:<\/strong> Automated calculations, harmonized business rules, and reduced risk of errors.<\/li><li><strong>Unified Individual Account:<\/strong> A consolidated and reliable view of each affiliate\u2019s career history and social security entitlements.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f76cbbe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f76cbbe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-92cfbc2\" data-id=\"92cfbc2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d874b4 elementor-widget elementor-widget-tt-cta-button\" data-id=\"8d874b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tt-cta-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.thinktank.de\/fr\/contact\/\" target=\"_blank\" class=\"btn-cta\">\n\t\t\t\t<i class=\"icon icon-mail\"><\/i>\n\t\t\t\t<span class=\"button-text\"><p>Want to learn more?<\/p><p><span style=\"text-decoration: underline;\">Contact us<\/span>.<\/p><\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0a81f04\" data-id=\"0a81f04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1794dfc\" data-id=\"1794dfc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55004a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55004a9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0bf90d\" data-id=\"c0bf90d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94258d2 elementor-widget elementor-widget-tt-buttons\" data-id=\"94258d2\" data-element_type=\"widget\" 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[&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":22620,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[153,131],"tags":[],"class_list":["post-23692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-government-en","category-references"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"ReferencesE-Government View all references Development of a Pension &amp; Benefits Management Information System and Individual Account Exchange Platform Context &amp; Challenges The National Pension and Social Welfare Fund (CNRPS) manages Tunisia\u2019s statutory social security schemes for public-sector employees, including staff working for the State, local authorities, public institutions, and certain public-sector companies. 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