Business Analysis for sustainable Change

for the Benefit of the Company, Employees and Customers.

This can be done at different levels, whether it is by improving a business process or your IT landscape, introducing a tool to facilitate documentation or implementing an app to improve your customers’ customer journey. We only know where the journey is going after conducting a business analysis.

01 Analysis

In an initial strategic analysis, we gain an understanding of your company, your data structure, your business model and your business environment, as well as the associated governance and regulatory requirements. This enables us to determine the current state of your company in terms of digitalisation status and goals, IT infrastructure, degree of standardisation as well as the agility of processes and collaboration. New business opportunities and potential for improvement already become visible here.

02 Evaluation

Based on the results, we visualise the processes in which we have identified digitalisation potential for your company and illustrate where and how we can start to design and improve them to suit your goals. In doing so, we illuminate exactly which opportunities and risks result from this in order to obtain a comprehensive basis for innovative solutions.

03 Planning & Monitoring

Precise planning and dedicated monitoring of the entire process with iterative feedback loops guarantee that we do not lose sight of the direction of your digital journey. However, processes are only as good as they meet the needs of all stakeholders – be it employees or customers. That is why qualitative interviews with stakeholders are an important element of our approach.

Business analysis is about enabling change in an organisational context by defining needs and recommending solutions that add value to stakeholders.

International Institute of Business Analysis IIBA



"We understand business processes and IT landscapes."

Mohamed Guermazi

CTO think tank Tunis